These training options are available for group or employee training. For our individual courses please click here.
- Sales Training: Building Relationships for Success in Sales
- Sales Training: Dynamite Sales Presentations
- Sales Training: Overcoming Objections to Nail the Sale
- Sales Training: Selling Smarter
- Sales Training: Prospecting for Leads like a Pro
- Marketing and Sales
- Negotiating for Results
- Sales Professional Certificate- Workshop Available
- Retail Sales Training
Communication Skills
- Advanced Writing Skills
- Business Writing that Works
- Communication Strategies
- Writing Reports and Proposals
Managerial/Admin/HR/Supervisory
- Skills for the Administrative Assistant
- The Minute-Taker's Workshop
- Mastering Interview Skills
- Business Leadership: Becoming Management Material
- Coaching: A Leadership Skill
- Delegation: The Art of Delegating Effectively
- Human Resources Training: HR for the Non HR Manager
- Inventory Management: The Nuts & Bolts
- Meeting Management: The Art of Making Meetings Work
- The ABC's of Supervising Others
- Business Succession Planning: Developing and Maintaining
- The Professional Supervisor
Time Management/ Budgeting
- Time Management: Get Organised for Peak Performance
- Budgets and Managing Money
Call Centre/Telemarketing
- Call Centre Training: Sales and Customer Service Training for Call Centre Agents
- Telemarketing: Using the Telephone as a Sales Tool
- Telephone Skills Certificate
Workplace Safety and Professional Behaviour
- Safety in the Workplace
- Workplace Violence: How to Manage Anger and Violence in the Workplace
- Orientation Handbook: Getting Employees Off to a Good Start
- Employee Dispute Resolution: Mediation through Peer Review
Ethics, Etiquette and Diversity
- Business Ethics for the Office
- Diversity Training: Celebrating Diversity in the Workplace
- Generation Gap: Closing the Generation Gap in the Workplace
- Business Etiquette: Gaining That Extra Edge
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- Customer Service Training: Managing Customer Service
- Retail Customer Service: Making a difference
- Customer Service: Critical Elements of Customer Service
- CRM: An Introduction to Customer Relationship Management
- Telemarketing: Using the Telephone as a Sales Tool
- Customer Service Certificate- Workshop Available
Public Speaking/Presentation Skills
- Public Speaking: Presentation Survival School
- Public Speaking: Speaking Under Pressure
- Speak Easy: Conquering Your Fear of Speaking in Public
Project Management
- Project Management Fundamentals
- Intermediate Project Management
- Advanced Project Management
- Project Management Training: Understanding Project Management
New/Innovative
- Working Smarter Using Technology to Your Advantage
- Problem Solving & Decision Making
Evaluation/ Performance Review
- Conducting Effective Performance Reviews
- Performance Management: Managing Employee Performance
Teamwork
- Team Building: Developing High Performance Teams
- Teamwork: Building Better Teams
Behaviour and Motivation
- Workplace Harassment: What is it and what to do about it
- Motivation Training: Motivating Your Workforce
- Stress Management Training
- Conflict Resolution: Getting Along in the Workplace
- Hiring Smart: Behavioural & Performance-based Techniques
- Conflict Resolution: Dealing with Difficult People
- Anger Management: Understanding Anger - Yours and Others
- Change Management: Change and How to Deal with It
- Building Self Esteem and Assertiveness Skills
- Personal Development Skills- Workshop Available
Front Office Training
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